At Sakkou Productions, accessible via sakkou-productions.com, we are committed to safeguarding the privacy, security, and rights of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data, and explains your rights under applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant legislation.
We place the highest priority on the responsible and transparent treatment of personal data. We are dedicated to maintaining strong privacy practices and integrating them into the core of our products and services.
1. Scope of This Policy and Data Controller Role
This Privacy Policy applies to personal data collected by Sakkou Productions through our website at sakkou-productions.com (“Website”). Sakkou Productions acts as the Data Controller for the personal data processed under this policy—determining the purpose and manner of that processing. This Policy governs all aspects of our handling of personal data gathered through the Website and through related interactions such as customer service communications and transaction processing.
2. Categories of Personal Data We Process
We process the following categories of personal data:
a) Usage Data
This includes information about how you use our Website such as:
– Browser type and version
– IP address
– Pages visited
– Session duration
– Referring URL
– Time zone and geolocation data
b) Account Data
Provided by you during registration, purchase, or account modification, including:
– Full name
– Billing and shipping addresses
– Email address
– Telephone number
c) Profile Data
Collected through your interactions with our services, encompassing:
– Purchase and order history
– Wishlist items
– Preferences and settings
– Behavioral data from site navigation and product engagement
d) Communication Data
Including correspondence with our support team or through our contact form:
– Support ticket conversations
– Email correspondence
– Chat messages
– Feedback forms
e) Technical Data
Automatically collected from your device, such as:
– Device type and operating system
– Language settings
– System configurations and error logs
– Network type and connection speed
f) Transaction Data
Relating to purchases made on sakkou-productions.com:
– Payment method details (handled via secure third-party processors)
– Delivery and fulfillment information
– Transaction identifiers
g) Preference Data
Including choices you have made about:
– Marketing and email newsletter opt-ins and opt-outs
– Product categories of interest
– Consent for data collection purposes
3. Legal Bases for Processing Personal Data
We rely on multiple lawful grounds to process your personal data, depending on the nature of the data and your interaction with our Website:
– Consent: For email marketing, placement of non-essential cookies, and certain analytics tracking where required.
– Contract performance: When fulfilling orders, managing account information, and delivering purchased products or services.
– Legal obligation: For tax compliance, fraud prevention, and regulatory reporting.
– Legitimate interests: To analyze website usage, refine our offerings, prevent misuse, and enhance your experience—only when these interests do not override your fundamental rights and freedoms.
4. Your Rights Under GDPR and CCPA
Subject to the applicability of the law relevant to your jurisdiction, you may exercise various rights:
– Right of Access: Obtain a copy of your personal data.
– Right to Rectification: Request correction of inaccuracies in your data.
– Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under specific conditions.
– Right to Restrict Processing: Limit how we use your data in specified circumstances.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format for transfer to another controller.
– Right to Object: Oppose processing based on legitimate interests or for direct marketing purposes.
– Right Not to Be Subject to Automated Decision-Making: Not be subject to a decision based solely on automated processing, including profiling.
– Right to Opt Out (CCPA): Californian residents may request to opt out of the sale of their personal information.
To exercise your rights or submit a verifiable consumer request, please contact us at [email protected].
5. Security Measures
We implement and maintain appropriate technical and organizational safeguards to protect your personal data. These include:
– Data encryption in transit and at rest using industry standards
– Access controls and user authentication
– Routine backups and disaster recovery mechanisms
– Employee training on data protection obligations
– Ongoing monitoring of security threats and mitigation strategies
6. International Data Transfers
Where your personal data is transferred outside the European Economic Area (EEA) or other jurisdictions with differing data protection laws, we ensure a level of protection equivalent to that afforded within your region. This is achieved through:
– The use of European Commission-approved Standard Contractual Clauses
– Binding corporate rules (where applicable)
– Transfers only to jurisdictions deemed to provide adequate privacy protections
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, tax, and accounting obligations. General retention periods include:
– Usage and Technical Data: 12 months
– Account and Profile Data: Retained during active account lifecycle and deleted within 60 days upon closure
– Transactional Data: 7 years for legal compliance
– Communication and Support Logs: 3 years
– Cookie Data: Based on type (see Section 8)
8. Cookie Policy
Our Website uses cookies and similar technologies. These fall into the following categories:
a) Essential Cookies
Required for core Website functionality, such as user authentication, shopping cart management, and page navigation.
b) Functional Cookies
Enhance user experience through remembering choices like language preferences and region settings.
c) Performance and Analytics Cookies
Help us analyze traffic and usage trends to improve site functionality and visitor experience using tools such as Google Analytics.
d) Marketing Cookies
Used to deliver personalized advertising and track marketing campaign performance.
9. Cookie Management and Compliance
Upon first visit to sakkou-productions.com, a cookie banner allows users to choose whether to accept or reject non-essential cookies. You may customize or withdraw your consent at any time by accessing the cookie settings in your browser or through the settings module provided on the Website.
We honor Do Not Track (DNT) signals where technically feasible and in jurisdictions that support it. California residents may select “Do Not Sell My Personal Information” to comply with the CCPA.
10. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from individuals under this age. If we become aware that a minor’s personal information has been collected without appropriate consent, we will take steps to delete such data promptly. Parents or guardians who believe their child has provided us with information should contact us at [email protected].
11. Policy Updates
We may revise this Privacy Policy to reflect changes in our privacy practices, legal obligations, or Website functionality. Any significant updates will be communicated via the Website or through email notifications, where appropriate. Continued use of sakkou-productions.com after changes are made constitutes acceptance of the revised Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: [email protected]
Website: sakkou-productions.com
We are committed to full transparency and to upholding the highest standards of data privacy compliance. Please feel welcome to reach out at any time with privacy inquiries or concerns.